GHP can assist with health care enrollment by phone, Toll Free 844-232-7740

March 16, 2020

GHP is closed to the public until further notice due to COVID-19. Although we are unable to see clients in person, we are able to assist any individuals in Genesee County over the phone, Monday through Friday, from 9am-5pm. Please see complete list below on services that we can provide over the phone:

The Genesee Health Plan office is closed to the public until further notice, but we are available to help you by phone with:

    • For current GHP members, including senior and veteran dental members, all March, April, May and June GHP member coverage is automatically extended until July 31, 2020.
    • To apply to become a new GHP member, you can complete your application by phone. GHP staff will explain the documentation you need to submit to the office once we are open again to the public.
    • GHP’s Dental Health Coordinator continues to be available at 810-339-6392 to complete dental enrollments, answer questions and assist individuals who have dental emergencies.
    • If you are currently receiving health care coverage through Healthy Michigan or Medicaid, you will be referred to Medicaid Healthcare Application Assistance at 855-276-4627 or MiBridges. The GHP Michigan Department of Health and Human Services worker is available for questions and troubleshooting.
  1. GHP HEALTH NAVIGATION services continue to be available by phone. Our nurses can answer health-related questions, concerns and medication questions.
    • Spanish and Arabic-speaking community staff are available to provide medical translation by phone.
    • GHP’s Veteran Health Navigator continues to be available to assist veterans with health care navigation and other resources by phone.
    • Women’s Health Program applications can be completed over the phone by calling 810-339-6371.
  2. GHP COMMUNITY HEALTH WORKERS (CHWS) are available to assist individuals with identifying available community resources by phone.
  3. GHP’s PRESCRIPTION ASSISTANCE PROGRAM continues to be available at over the phone to assist members and Medicare recipients in receiving unaffordable medications for free or a reduced cost through FamilyWize, GoodRx and NeedyMeds.

Please call: 810-232-7740 or Toll Free: 844-232-7740

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