NEWS RELEASE: Genesee Health Plan remains fully staffed by phone to help Genesee County residents with health care coverage

Despite closure of physical office, GHP providing essential services to assist Genesee County residents and families with health care coverage

FLINT – Genesee Health Plan (GHP) continues to provide health care coverage services to Genesee County residents by phone following the closure of its physical office to the public due to Gov. Gretchen Whitmer’s recent “Stay Home, Stay Safe” Executive Order.

“Genesee Health Plan’s priority is to make sure people get the health coverage they need and have access to essential services,” said GHP President and CEO Jim Milanowski. “Now more than ever, GHP’s health care enrollment services are needed to help those in our community have access to coverage amid the COVID-19 epidemic. GHP is an essential service because we provide access to health care coverage enrollment, ensuring Genesee County residents have access to basic health coverage.”

GHP serves thousands of hard-working people, families and seniors who would not have access to primary and preventive health care services and provides basic health care coverage for adults who don’t receive health insurance from their employer, lost their job or don’t qualify for Medicaid.

Genesee County residents, including those who have been laid off or have recently lost their job due to COVID-19 and do not currently have health care coverage, can call GHP toll-free at 844-232-7740 or locally at 810-232-7740, Monday through Friday, 9 a.m. to 5 p.m. to receive the following assistance and services:

1. HEALTH CARE, SENIOR AND VETERAN DENTAL ENROLLMENT:
   • For current GHP members, including senior and veteran dental members, all March, April, May and June GHP member coverage is automatically extended until July 31, 2020.
   • To apply to become a new GHP member, you can complete your application by phone. GHP staff will explain the documentation you need to submit to the office once we are open again to the public.
   • GHP’s Dental Health Coordinator continues to be available at 810-339-6392 to complete dental enrollments, answer questions and assist individuals who have dental emergencies.
   • If you are currently receiving health care coverage through Healthy Michigan or Medicaid, you will be referred to Medicaid Healthcare Application Assistance at 855-276-4627 or MiBridges. The GHP Michigan Department of Health and Human Services worker is available for questions and troubleshooting.

2. GHP HEALTH NAVIGATION services continue to be available by phone. Our nurses can answer health-related questions, concerns and medication questions.
   • Spanish and Arabic-speaking community staff are available to provide medical translation by phone.
   • GHP’s Veteran Health Navigator continues to be available to assist veterans with health care navigation and other resources by phone.
   • Women’s Health Program applications can be completed over the phone by calling 810-339-6371.
3. GHP COMMUNITY HEALTH WORKERS (CHWS) are available to assist individuals with identifying available community resources by phone.
4. GHP’s PRESCRIPTION ASSISTANCE PROGRAM continues to be available at over the phone to assist members and Medicare recipients in receiving unaffordable medications for free or a reduced cost through FamilyWize, GoodRx and NeedyMeds.

“We want to make sure our community and current GHP members know that we are still available to help by phone with a variety of services,” said GHP Director of Operations Linda Gibson. “We are grateful to be able to continue our work over the phone in order to protect the health and safety of our staff and community members.”

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Genesee Health Plan (GHP) is Genesee County’s plan for better health which began with the vision to have a community where each person has equal and affordable opportunity to live a healthy life. GHP is a nonprofit health care organization that was launched in 2001 to provide health care coverage and life-saving services to the uninsured residents of Genesee County. The plan has provided more than 90,000 county residents with doctor’s visits, cancer screenings, prescription drugs, x-rays and many more life-saving services since 2001. Learn more about GHP at geneseehealthplan.org or call Toll Free at  844.232.7740.