GHP Office Hours/Closures 2025

April 28, 2023


*WE MAKE IT EASY TO HELP YOU GET THE HELP YOU NEED*

Genesee Health Plan (GHP) is open to the public for in-person, virtual, and over-the-phone appointments. Please note that scheduled appointments take priority. Based on availability, walk-in’s will be seen after scheduled appointments if time and staffing allow. You may have to wait if you walk in.

GHP office/phone line hours: Monday-Friday from 9am-5pm

Document drop-off/pick-up hours: Monday-Friday from 9am-5pm

Walk-in appointment hours: Monday-Friday from 9am-4pm *Clients arriving after 4pm can schedule an appointment.*

  • Please note that scheduled appointments take priority. Based on availability, walk-in’s will be seen after scheduled appointments if time and staffing allow.

To schedule an in-person, virtual, or over-the-phone appointment, please call 844-232-7740 and select option 0 for the operator.

*Clients needing Medicaid enrollment must have an in-person appointment* 

GHP Office/Phone Lines will have special hours/closures on the following dates:

  • Monday, 1/20/25: Closed in observance of Martin Luther King Jr. Day

  • Tuesday, 1/21/25: Special hours, 9am-1pm. (Closing at 1pm for staff in service)

  • Friday, 2/14/25: Special hours, 9am-1pm. (Closing at 12pm for staff in service)

  • Tuesday, 2/18/25: Special hours, 9am-1pm. (Closing at 1pm for staff in service)

  • Thursday, 2/20/25: Special hours, 9am-3pm. (Closing at 3pm for staff in service)

  • Tuesday, 3/18/25: Special hours, 9am-1pm. (Closing at 1pm for staff in service)

  • Friday, 4/18/25: Closed in observance of Good Friday

  • Monday, 5/26/25: Closed in observance of Memorial Day

  • Thursday, 6/19/25: Closed in observance of Juneteenth

  • Friday, 7/4/25: Closed in observance of Independence Day

  • Monday, 9/1/25: Closed in observance of Labor Day

  • Thursday, 11/27/25: Closed in observance of Thanksgiving Day

  • Friday, 11/28/25: Closed in observance of Thanksgiving

  • Wednesday, 12/24/25: Closed in observance of Christmas Eve

  • Thursday, 12/25/25: Closed in observance of Christmas

  • Wednesday, 12/31/25: Closed in observance of New Year’s Eve

  • Thursday, 1/1/26: Closed in observance of New Year’s Day

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